The problem is currently being investigated.

Regards,
IT Services

Lappeenranta campus desk is exceptionally closed on the 46th week (11.11.2025)

Regards,
Student IT Helpdesk

On Friday, October 17, 2025, student IT support services, such as telephone and email services, will be closed exceptionally.

During autumn break on week 43, the student IT support desk on campus will be closed.

Please familiarize yourself with the frequently asked questions and try out the Neo-bot, which can be found on the eLUT front page and, for example, on the "Student IT Guide" page, once cookies and analytics have been accepted.

Regards,
Student IT Helpdesk

LUT and LAB universities' remote desktop service, LUT-VDI, is now called LUT & LAB Desktop – Virtual Workspace and can be accessed at https://desktop.lut.fi via browser or the Citrix Workspace app. The staff's LUT Resources service will be integrated into this new platform later, with a separate announcement to follow.

The service will be launched on Monday, September 15, 2025, at 08:00.
Detailed instructions for utilizing the service will be provided upon its official release.

The background of the renewal is the need to combine all remote access services of LUT and LAB on the same platform, allowing the service to be managed and developed centrally. Additionally, thanks to the new solution, the number of simultaneous users can be increased, further improving the accessibility of the service for students and staff.

LUT & LAB Desktop is intended for all students and staff of LUT University and LAB University of Applied Sciences. With the service, you can access the software of LUT and LAB computer classrooms and a virtual desktop, through which you can work flexibly outside the campus.

With the new platform, users can log in to the service both with a browser and the Citrix Workspace application on different devices. Usage is straightforward, and the universities' software can be easily found in the portal without separate installations.