Student Customer Service
Service channels
Email: opinto@lut.fi
Students of Kouvola campus can visit the customer service point at Lappeenranta.
Customer Service point
| Lappeenranta service point | Lahti service point |
Tuesdays and Thursdays 12 - 15 Exceptions to opening hours: Open Thu 17 Sep, 12-14 | |
Lappeenranta campus The university's 2nd building, 3rd floor, room 2313 | Lahti campus Mukkulankatu 19, C 205 (C wing, 2nd floor). |
| Outside opening hours, you may request an appointment via opinto@lut.fi Please state your matter and preferred time. | |
| Student Services Secretaries | ||
| Maija Konttinen, Lappeenranta +358401485266 | Milla Kuru, Lappeenranta +358503223245 | Otava Korkka, Lahti Out of office until furter notice. |
Postal address: LUT / Student Services, PL 20, 53851 Lappeenranta.
Services:
The Customer Service Team offers guidance and assistance in practical matters related to studies, e.g.,
- enrolment for the academic year
- registration for courses and exams
- study certificates and transcripts of student records
- registration of completed courses
- reinstatement of study rights and re-enrolment
- reports of accidents
- ethical guidelines for students
- renouncement of the right to study
You can also get in touch with the Student Customer Service team if you do not know the right place to contact. We can direct you to the right place to help you with your question.
Electronic services
Sisu transcripts and certificates
Sisu is a student information/administration system, from which you can print an electronically signed transcript of your study records or study certificate. You will find instructions here.
You can order an official transcript of study records, a study certificate or Kela’s meal subsidy card here. (link to the electronic form)
Head of Student Services
Minna Ranta
minna.ranta@lut.fi