Electric car chargers at Lahti Campus P1-area are mostly marked with "Out of order stickers" and seem outdated. Even if you find a spot E-parking phone application will be the second hurdle that kills the whole charging experience. Technology exists to just plug the car in and charge automatically. This is something that we should demand from the facilities that we use to teach about transition into more sustainable electric transportation.

Response: According to the property owner, all charging poles at Lahti campus are currently working and they have not received any recent reports of faults. The front yard charging poles have been promised to be replaced with more modern versions, but this has not yet been done, we will remind the property owner about the issue. Unfortunately, the ability of LUT to influence the property owner's decisions in this and other respects is limited, but we are in constant discussion with them. Unfortunately, the situation regarding charging systems in Finland is still quite fragmented and hopefully more standardised solutions will be available soon. Currently eParking is in use at both Lahti and Lappeenranta campuses.

1. Hello, I’m not sure if this is the right platform to report this, but this morning, I spotted a small cockroach (about the size of an ant) in the ground-floor female toilet opposite to Aalef. Unfortunately, I couldn’t take a picture as my phone was in my bag. As you may know, infestations can spread quickly, so I urge the relevant authorities to review the cleaning processes for LUT toilets. At times, I’ve noticed unclean toilet seats, and recently, I even found a washbasin (1st stall) with dried blood outside it, in the female toilet behind "Street Café". I truly appreciate the clean environment at LUT and hope it remains well-maintained. I kindly request that the cleaning staff ensure thorough hygiene practices. Thank you.

   Response: It was probably a case of sugar worm/silver fish, which are fairly common in the toilets on campus. However, cleaning services will respond immediately and, in cooperation with facility services, will ensure that the toilets in question are cleaned and fumigated for possible pests. The situation is also actively monitored.

2. This feedback is regarding the lack of English Social Studies courses to take as an elective. As a student in engineering I find myself wanting to get away from computers and mathematics with at least a few courses not being related to that and interested in learning some philosophy/gender studies/religion studies/etc. however, there haven't been many that I could take. There was an interesting course but the requirements were to be a social studies student. It would be appreciated if in the coming years we could have more social studies course in English and available to everyone. I do apologize if those courses exist already and I've been ignorant of them but as far as I've looked into some courses that are interesting, this has been the case. Thank you for your attention! 

   Response: The Masters’ programmes in Social Sciences started last autumn and the focus then was, of course, on getting the programmes up and running. At the moment, there are no minor study offers at Master's level yet due to resource constraints, but they will probably be offered in the coming academic years. 
   In Social Sciences, there is course offering for exchange students from other degree programmes, so in principle these could be courses that a student from another degree programme could take for their degree without any prerequisites.  It is recommended, that the student should first contact the study counsellor when considering courses for an elective. They will be able to find out which social science courses might be suitable for the degree in question.

See the news https://tech.eu/2025/01/15/1-peter-sarlins-foundation-ps-boosts-ai-research-in-finland-with-major-donation/ The donation goes for 10 uni in tech but not LUT, why is that? 

Response: ELLIS Institute Finland was established in autumn 2024 to advance artificial intelligence research and attract top experts. The Ministry of Education and Culture has committed 40 million euros to the joint project. All Finnish universities are involved in it – LUT University included. 

Today, we received news that Peter Sarlin, founder of Silo AI, has made a significant donation to boost artificial intelligence research in Finland. In practice, this means that 13 new professorships will be established at Finnish universities. In December, Sarlin also made an offer to LUT University. In his proposal, he offered a donation of half a million euros for a permanent professorship (Foundation PS Fellow). LUT University discussed the interesting proposal with Sarlin. Since LUT University’s professorships do not involve so-called chairs, and a donated five-year professorship would require roughly a million euros, no consensus on the matter was reached. Discussions with Sarlin regarding other forms of collaboration will continue in spring 2025. 

LUT has conducted AI research for years and will continue to invest strongly in both research and education in artificial intelligence. The recently founded ELLIS Institute will enable closer collaboration also with other Finnish universities.

In one course in Mechanical Engineering, there has been  a way to get extra points by taking in-class quizzes. The passing requirement is to take the quizzes in every class. However, due to technical problems, the quizzes were not available in every class and this has led students feeling being treated unfairly in the allocation of extra points.

Response: It is important that students send feedback about the courses. However, the best way to handle course related challenges and problems is to meet the teacher in charge (e.g. during teacher’s office hours). The problem of this case has already been discussed with the teacher in charge and department management.

On the page for summer language studies (https://elut.lut.fi/en/completing-studies/planning-your-studies/summer-studies) there is a misspelling on the word "language" being spelled as "lanquaqe". 

Response: The misspelling has been corrected. Thank you for informing us about it.

I hope this message is received with the intention of contributing to the continuous improvement of our university's services. I want to express my sincere gratitude for the support I have received from LUT since my first day, and I have no complaints regarding the services provided. 

As a student who finds studying in the library more effective than at home, I have noticed that many others share this preference. With this in mind, I would like to propose extending the library hours, or at least  keeping the silent study area open 24/7.
I understand that each university operates differently, and comparisons can be challenging. However, providing students with round-the-clock access to a quiet study environment for self study or the study place for group study, as seen at Aalto University and Tampere University, could significantly enhance our academic experience. Offering this service at LUT would not only improve the quality of our facilities but also encourage students to remain in the Lappeenranta area to study.
Thank you for considering this proposal. I appreciate your time and attention to this matter.

Response: For security reasons, the campuses are closed from 00-06, as most of the unfortunate mischiefs at campus have occurred at that time. This decision is also supported by the student unions LTKY and KOE and we are not changing this policy.  In Lappeenranta campus, the group study rooms in the student union house are open 24/7. There students can study alone or in a group around the clock.

This feedback is regarding the terminology used for what is currently referred to as "alternative study" within our academic programs. I believe that the term "alternative study" is misleading and would be benficial to use a more precise term such as "Ancillary" or "Subsidiary." The reason for this suggested change is rooted in the misunderstanding and confusion that the term "alternative study" causes. By its common definition, "alternative" implies an option or choice, often indicating something that is not compulsory but rather an elective or alternative path. In an academic context, this terminology can lead students to believe that the course in question is optional, potentially resulting in a detrimental impact on their academic progress. In contrast, the terms "Ancillary" and "Subsidiary" more accurately convey the nature of these courses as necessary, complementary components of an academic program. "Ancillary" denotes something supplementary or subordinate to the primary study, indicating its importance and required status. Similarly, "Subsidiary" conveys the secondary, auxiliary, and supplementary nature of these courses, emphasizing their role in supporting the main focus of a program without implying optionality. I look forward to the possibility of seeing positive changes in our university's terminology.

Response: Terms and their interpretations are always a challenge when people with different native language backgrounds use English expressions. The terms used in the curricula and degree structures of LUT degree programmes are well established and terms "Ancillary" or "Subsidiary" are not very familiar, we have not received similar proposal in the past. At LUT, study counsellors and the study information system Sisu guide students in the preparation of their personal study plans so that different ways of understanding terms do not lead to misunderstandings. However, we want to ensure that the Sisu system guides all students in a consistent way, and we will explore possibilities to harmonise and clarify the terms used in the curriculum. Instructions on how to use Sisu are available in eLUT: https://elut.lut.fi/en/it-instructions-and-study-tools/sisu/sisu-instructions.

Why there is no initiative of meeting students with Locals for students studying in Kouvola Campus? There should be "Meet with locals" program for this campus too along with Lappeenranta and Lahti.

Response: This feedback is valuable, thank you. Student services are being developed both on LUT campuses and in its regional units, but unfortunately so far we have not had the resources to organise ‘Meet a local friend’ activities in Kouvola. However, City of Kouvola has a Multicultural Centre Saaga, an international meeting place in the Kouvola city center, where local friends could perhaps be made.

The key tags used for Lahti Gym MOVEO can only be accessed at door B2. But I often arrive by taking the bus line 2 from the other side of the building, which leads to a long detour on foot to get to B2. I would like to ask why we can only enter through gate B2? Is it possible to open other doors to enter the building through the key tag? The entire building is connected everywhere, which doesn't make sense if it's for security reasons.

Response: Door B2 has been assigned by the facility management Lahden Tiedepuisto (which is not a part of LUT-Universities) as the door that students use outside opening hours of the reception.  It is also a security reason, as it restricts the entrance to a singular side door, according to the facility services. The buildings and doors at Niemenkatu campus are not under our control. The building owners have made the rules regarding use of the facilities.

1. When I took the electronic test, I was asked not to bring anything into the electronic test room. Nothing should be on the desk during the exam, but the keyboard and mouse used in the electronic test were very dirty. I wanted to use a piece of wet wipes before starting the test to clean up the keyboard and mouse used. Is it okay? If don't clean the keyboard and mouse, it may affect my exam.
   
   Response: Together with the cleaning operator, the LUT facility service personnel will ensure that cleaning equipment will continuously be available in Exam rooms.
2. I am a freshman of grade 1, and up to now, we have learned a lot of subjects, some subjects have got the GPA and credits, but from the results, there is an unfair phenomenon. For example, there are some students who have never come to school, who do not write their own work, but "borrow" from others, even in some practice classes, because those who have a good relationship with the tutor, they can directly get the answers to the weekly exercises, what's more, in some online tests in Moodle, someone asked others to give them a test, the so-called proxy test, and get a very high test score, but their final score is 5. On the contrary, some students who come to class every day and complete their homework and exams independently only get a low score of around 4, including me, of course. Nothing to study, just play every day, copying other people's work, cheating on exams to get high grades, this is obviously unfair and infuriating to those who study hard. As a result, many students do not want to study and only want to "borrow and cheat" to pass the course. So I want to ask that how to do this situation.
   
   Responce: LUT University is committed in all of its activity to ethical and responsible conduct. Upon the registration all students are also committed in all of their activity to ethical and responsible conduct. All students bear responsibility for conducting studies in a responsible manner. If a student breaks the code, there are always consequences. 
   
   LUT has absolutely zero tolerance for cheating and any kind of misconduct in studies. All cases of suspected misconduct will be investigated, and any misconduct observed will lead to disciplinary measures: written caution (decided by the rector), expulsion (decided by the LUT board) and in addition to disciplinary actions, the assignment in question is failed. Also, offence will have financial implications such as withdrawal of possible scholarships.  
   
   During the fall semester 2022 alone, hundreds of assignments have been failed due to detected misconduct. LUT teachers are extremely experienced in evaluating assignments and offences against teaching are found. Students should not fool themselves in thinking that frauds are not discovered. For obvious reasons students do not tell other students about punishments they have received. Therefore, it might be that efficiency of LUT's fraud investigation process is not so well known among those students who conduct studies in a responsible manner.
   
   Students' assignments are reviewed with the Turnitin plagiarism checker, and CodeGrade plagiarism detection programme is also used in confirming the plagiarism. In Exam examinations (electronic exams) the exam room is equipped with surveillance cameras, which record both picture and sound. Offence against teaching is not only a matter of disciplinary measures. It can also have an impact on the student's future. The good reputation is an important value in modern society. E.g. companies, employers and other universities (e.g. in applying for doctoral studies) might ask for a "Academic Conduct Report" in which is certified that the student has conducted his/her studies in a responsible manner. In case the student has cheated during LUT studies we will not write the report. 
   
   Education leading to the university's degree is based on scientific research and practices in the relevant professional field. It aims to support student learning. The studies should provide students with a good command and knowledge of their field. That is not possible to achieve by cheating. Do not resort to unethical behavior, the truth will be discovered at the latest in the first workplace and the career path of cheating student is not very promising.