Skip to main content

Search

English
Suomi

Current topics
Events
Home
Moodle (external site, link opens a new tab)
Sisu (external site, link opens a new tab)
Time-Edit (external site, link opens a new tab)
Office 365 webmail (external site, link opens a new tab)
Contact us

English
Suomi

Current topics
Events
Home
Moodle (external site, link opens a new tab)
Sisu (external site, link opens a new tab)
Time-Edit (external site, link opens a new tab)
Office 365 webmail (external site, link opens a new tab)
Contact us

Main menu

Starting studies
Starting studies
- Bachelor’s degree orientation
  Bachelor’s degree orientation
- Master's degree orientation
  Master's degree orientation
- Exchange students starting information
  Exchange students starting information
  - Orientation materials and videos - Exchange students
- Getting started for Open University students
- Arrival at LUT
- Fresher’s Guide
  Fresher’s Guide
  - Fresher's Dictionary
- Tutoring
  Tutoring
  - Tutoring theme weeks
  - Would you like to be a tutor?
- First-Year Experience
- Summer studies before starting studies
Completing studies
Completing studies
- Planning your studies
  Planning your studies
- Examinations
  Examinations
- Internationalisation and student exchange
  Internationalisation and student exchange
- Language studies
  Language studies
  - Information and instructions on language studies
    
    Information and instructions on language studies
    
    Language studies info for new students
    
    Language courses
    
    Timetables of language courses
    
    Assessment on language courses
    
    Recognition of prior informal language learning
    
    FAQ on language studies
  - Finnish language and communication
  - Finnish as a second language
  - Swedish
  - English
  - Spanish
  - French
  - German
    
    German
    
    German entry level test (A1)
  - Russian
  - Japanese
  - Chinese
  - Intercultural competence and communication
  - Other languages / KiVANET network
- Work internships
  Work internships
- Theses
  Theses
  - Bachelor's thesis
  - Master's thesis
    
    Master's thesis
    
    Master's thesis project in Industrial Engineering and Management
- Programme-specific instructions
  Programme-specific instructions
- Flexible studies
  Flexible studies
- Rules and regulations
  Rules and regulations
- Study accessibility and individual services
- Tuition fee
  Tuition fee
Study guidance and support services
Study guidance and support services
- Study guidance and counseling
  Study guidance and counseling
- Student Customer Service
- Student support and wellbeing
  Student support and wellbeing
  - Individual study arrangements
  - Study psychologist
    
    Study psychologist
    
    Blog of Study psychologists
  - Campus chaplains
    
    Campus chaplains
    
    Campus chaplains - Lappeenranta
    
    Campus chaplains - Lahti
    
    Kampuspapit - Kouvola
  - Student Community Coordinators
  - MOVEO Sport and wellbeing services
    
    MOVEO Sport and wellbeing services
    
    MOVEO Lappeenranta
    
    MOVEO Lahti
  - Motiivi Wellness services
  - Supporting your wellbeing
    
    Supporting your wellbeing
    
    Supporting well-being podcasts
  - Tips for studying
- Student Health Care Services
  Student Health Care Services
- LUT Academic Library
- Career services
  Career services
- Student's feedback channels
  Student's feedback channels
- J. Hyneman Center (JHC)
Student IT Guide
Student IT Guide
- Student IT Helpdesk
  Student IT Helpdesk
  - IT - Q&A
- LUT ID and signing in
  LUT ID and signing in
  - Duo MFA
    
    Duo MFA
    
    Duo MFA: FAQ
- Study systems
  Study systems
  - EchoVideo
  - Exam
  - LUT Primo
  - Moodle
    
    Moodle
    
    Moodle - opiskelijan opas
    
    Self-enrolling to Moodle course
    
    Sharing a file from OneDrive to Moodle
    
    Safe Exam Browser
    
    Moodle App
  - Microsoft Copilot
  - Email
  - TimeEdit
  - Turnitin
  - Tuudo
  - Webropol
  - Zoom
- Sisu
  Sisu
  - Sisu instructions
    
    Sisu instructions
    
    Logging in to Sisu and frontpage
    
    Personal information in my profile - Sisu
    
    Personal Study Plan (PSP) - Sisu
    
    Changes in the courses - Sisu
    
    Registration to courses and exams - Sisu
    
    Timetables - Sisu
    
    Credit transfers and work internship - Sisu
    
    Graduation - Sisu
    
    Extension for study right time - Sisu
    
    Giving feedback - Sisu
    
    Sisu - Q&A
  - Sisu instructions videos
- Eduroam network (Wi-Fi)
- LUT & LAB Desktop (virtual remote desktops)
- Microsoft 365, Office 365
- Own computer (BYOD)
- Computer classrooms and software
- Printing
  Printing
- IT services use policies
- Data protection and information security
Student life
Student life
- Student Union of LUT University
  Student Union of LUT University
- Guilds
- Housing
- Student cities
- Student livelihood
- Meet a Local Friend
- Free time and hobbies
- Living in Finland
  Living in Finland
Campuses and Units
Campuses and Units
Graduation
Graduation
- Maturity test
- Scholarships
- Applying for a degree and graduation
- Selecting a master’s degree programme
  Selecting a master’s degree programme
  - Admission to MIMM DD-programmes
  - Admission to MSM DD-programme
- Degree certificate
- Graduation ceremony for masters and doctors
- Copy of degree certificate
Doctoral studies
Doctoral studies
- Application processes of Doctoral programmes
  Application processes of Doctoral programmes
  - Application and attachments - Doctoral programmes
- Planning your studies - Doctoral studies
  Planning your studies - Doctoral studies
- Sisu-instructions for doctoral students
- Supervision of Doctoral studies
- Study guidance and support – Doctoral studies
- Funding for Doctoral studies
- Research ethics and publishing
- Dissertation process
  Dissertation process
  - Dissertation Committee and preliminary examination
  - Permission to print the dissertation, opponents and custos
  - Media announcement of the public examination
  - Printing process and distribution of the dissertation
  - Public examination of the dissertation
    
    Public examination of the dissertation
    
    Instructions for the public examination
  - Assessment of the dissertation
- Graduation - Doctoral studies
After graduation
After graduation
- Planning doctoral studies at LUT University
- Continuous learning
  Continuous learning
  - Open University
  - Continuing education
- Alumni relations

Exceptions to Student Customer Service opening hours

Cover image

Breadcrumb

Home
All current topics

Exceptions to Student Customer Service opening hours

14.04.2025 (publishing time)

Tuesday 18 November Lappeenranta customer service open 12 - 13.

About us

Leave us feedback!
Information about LUT (external site, link opens a new tab)

Accessibility
Data protection (external site, link opens a new tab)
Privacy settings

Follow us on Social media

eLUT on Facebook (external site, link opens a new tab)
eLUT on Twitter (external site, link opens a new tab)
eLUT on Youtube (external site, link opens a new tab)